FAQS

Find answers to frequently asked questions about our sizing, delivery, and refunds
If you have further questions, please reach out via email (vokhz.clothing@gmail.com) or send us a DM on IG (@vokhz.clothing).
Find answers to frequently asked questions about our sizing, delivery, and exchange policies.

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What is a pre-drop?

A pre-order drop (also called a pre-drop) is when you can purchase an item before it is officially released and shipped.

This means you can buy even though they haven't been produced yet. Your order helps us confirm demand so we can make them fresh for everyone who orders.

Once the pre-order window closes, we’ll produce and ship your jeans within 6-10 weeks. This allows us to offer limited designs without overproducing.

What size should I get?

Our size charts can be found on each individual product page.
We advise that you review to get the best fit for you.

We recommend your natural waist size

How should I wash my garments?

To keep your items looking their best, please follow these simple care instructions:

  1. Turn the garment inside out before washing to protect the fabric, colors, and embroidery.
  2. Wash in cold water to preserve the material and prevent shrinkage.
  3. Wash with similar colors to avoid color bleeding and maintain vibrancy.
  4. Use a gentle or delicate cycle to prevent damage and ensure a longer-lasting garment.
  5. Air dry by laying flat or hanging naturally. Avoid tumble drying to preserve the fabric quality and embroidery details.

Do you offer refunds or exchanges?

At this time, we do not offer returns, refunds, or exchanges for size changes or incorrect fit. As items are made to order please review sizing carefully before completing your purchase.

For more information or special circumstances such as defective items, incorrect shipments, lost packages, or other issues, please check out our full Refund policy