Refund policy

Returns & Refunds

All items are made to order after the pre-order period closes, so we do not offer returns, refunds, or exchanges. Please review the size chart and model measurements carefully before purchasing.

Ensure your shipping address is correct at checkout—we are not responsible for delays or losses caused by incorrect details.

Special Circumstances

Incorrect or Damaged Items
If you receive the wrong item or a damaged product, email vokhz.clothing@gmail.com with:

• Order number
• Name on the order
• Email used
• Clear photos of the item and packing slip (incorrect items) or the defect (damaged items)

Once verified, we’ll offer a replacement if available. If not, you’ll receive store credit or a full refund.

Wrong Address
We are not responsible for delivery issues caused by incorrect addresses provided at checkout.